Create resource accounts for Teams rooms and shared devices - Microsoft Teams (2023)

This article describes the steps to create resource accounts for shared spaces and devices, including steps to set up resource accounts for Microsoft Teams Rooms on Windows, Teams Rooms on Android, Teams Rooms on Surface Hub, and Hot Desking on Teams displays.

Microsoft 365 resource accounts are mailboxes and team accounts for specific resources, such as rooms or projectors. These resource accounts can automatically respond to meeting invitations using the rules defined when they were created. For example, if you have a public resource, such as a meeting room, you can set up a resource account for that meeting room that automatically accepts or declines meeting invitations based on calendar availability.

Each resource account is unique to a single Microsoft Teams Rooms installation or Teams Hot Desking deployment.

before you start

To require

Depending on your environment, you need one or more roles to create resource accounts.

What license do you need?

In the next step, you'll create a resource account for your Teams Rooms console. You'll need to purchase a license before doing this, as each resource account you want to associate with the Teams Rooms console requires a Teams Rooms license.

Follow the steps below to purchase a Teams Room Basic or Teams Rooms Pro license, which you can assign to your resource account in a later step. For a comparison between Teams Rooms Basic and Teams Rooms Pro licenses, seeTeams Rooms license update.

1. go toMicrosoft 365 admin centerAnd log in with an account with global administrator privileges.
2. In the Management Center, go toBilling>buy the serviceSide.
3. existbuy the servicepage, enterteam roomin the search box and press enter.
4. to chooseDetailunder nonebasic team roomLubProfessional Team Room.
5. Select the number of licenses you want to purchaseSelect the number of licenses.
6. Choose below how often you want to be billedChoose your billing frequencythen clickpurchase.

Create a resource account

Each Microsoft Teams Rooms device requires its own resource account. The resource account is the account that Teams Rooms devices sign in to, and it's the account that users in your organization invite to book Teams Rooms.

When you create a resource mailbox, you can specify whether to allow recurring meetings, whether the room automatically accepts invitations, how many days in the future it accepts invitations, and more.

Create a resource account using a method from one of the following tabs:

Configure the mailbox properties

You can improve your Teams Rooms meeting experience by customizing how resource accounts respond to and process meeting invitations. Using Exchange Online PowerShell, you can set the following resource account properties:

• Automatic processing:automatically acceptMeeting organizers receive room booking decisions directly, without human intervention.

• Add organizer theme:$falseThe meeting organizer was not added to the subject of the meeting request.

• Delete comment:$falseKeep any text in the message body of an incoming meeting request. This is required to support external team and third-party meetings for one-click join.

• Delete topic:$falseContains the subject of incoming meeting requests.

• Support for external conference messages:$trueSpecifies whether to process meeting requests from outside the Exchange organization. External team meetings are required andthird party meeting.

• Remove private attributes:$falseMake sure the private flag sent by the meeting organizer in the original meeting request remains intact.

• Add additional answers:$trueThe text specified by the AdditionalResponse parameter is added to the meeting request.

• Additional response: "This is a Microsoft Teams room!"Additional text to add to the meeting acceptance response.

You must be connected to Exchange Online PowerShell to configure these properties. For more information, seeConnect to Exchange Online PowerShell.

Once connected to Exchange Online, PowerShell can be usedConfigure calendar processingOrder.

The following example sets the propertyConference room 01Resource Account:

Set-CalendarProcessing -Identity "ConferenceRoom01" -AutomateProcessing AutoAccept -AddOrganizerToSubject $false -DeleteComments $false -DeleteSubject $false -ProcessExternalMeetingMessages $true -RemovePrivateProperty $false -AddAdditionalResponse $true -AdditionalResponse"这是Microsoft Teams 会议室！”

Disable password expiration

As with any Microsoft 365 account, newly created resource accounts are set to expire automatically after a certain period of time. However, if the resource account's password expires, the Teams Rooms device it's signed in to won't be able to sign in again after the expiration date.

To avoid having to reset the resource account password and then log back into each Teams Rooms device, you can disable password expiration for that account.

Follow the steps in one of the tabs below to disable password expiration:

Connect-AzureAD

设置 AzureADUser-ObjectID ConferenceRoom01@contoso.com-PasswordPolicies DisablePasswordExpiration

Assign meeting room licenses

After you create a resource account, you must assign a license to it. The resource account requires a Microsoft Teams Rooms Basic or Teams Rooms Pro license to sign in to the Microsoft Teams Rooms device. For more information, seeMicrosoft Teams Rooms license.

To assign licenses using the Microsoft 365 admin center:

1. Sign in to the Microsoft 365 admin center.
2. Provide admin credentials for your Microsoft 365 tenant.
3. To gouser>active user.
4. Select the resource account you created earlier.
5. In the right pane, selectLicenses and Applications.
6. increaselicenseselect the license you bought earlier.

next step

meeting policy

You may need to apply custom network, bandwidth, or conferencing policies to this account. For more information on network and bandwidth policies, see.For Teams Rooms, we recommend setting the meeting policy bandwidth to 10Mbps.

For collaboration, open PowerPoint Live, whiteboard and share notes. It is recommended that you enable the "Meet now in a private meeting" meeting policy setting. You might want to create meeting rules to customize attendee and guest settings for Teams Rooms. For example, review lobby settings, such as which attendees are automatically allowed into meetings. For more information about Teams meeting policies, seeManage meeting rules in Microsoft Teams.

call

There are no unique requirements for enabling resource account calls. Enable resource accounts for connections the same way you enable regular users.

To help users schedule meetings in Teams rooms more easily, you can create room lists and locations in Exchange Online.

The Exchange Room List and Outlook Places are used to control which resource accounts (and their associated Teams rooms) appear in the Outlook Room Finder. Room Finder is a feature in Outlook that helps users find rooms closest to them, rooms available for booking, and rooms matching other criteria such as monitored availability.

A room list is a special type of Exchange distribution group that lets you group resource accounts (and their associated team rooms) in a meaningful way. For example, you might want to create a room list for all rooms in every building on campus.

Outlook Places allows you to set specific properties for resource accounts and their Teams rooms. Some properties you can set include:

• architecture
• City
• capacity
• Is the location wheelchair accessible?
• Audio, video and display name

Using a combination of the list of rooms and location attributes selected by the user, the Room Finder in Outlook will display a list of rooms available for booking. To get the most out of room and place lists, create room lists based on place attributes, such as buildings. For example, set the city and building attributes for each resource account, then add each resource account to the building list. When a user tries to select a room to book, Outlook displays a list of cities and rooms available in each city.

To create a list of rooms, followCreate a list of rooms.

To configure location properties for resource accounts, seeSet the location.

Related articles

Set up an account for Microsoft Teams Rooms

Scheduling for Microsoft Teams Rooms

Deploy Microsoft Teams chat rooms

Manage Microsoft Teams chat rooms

Licencjonowanie Microsoft Teams Rooms